Don't see your question in the list below? Call us any time at 1-800-210-7831 to talk to one of our
friendly and knowledgeable Customer Service agents.
What are your customer service hours?
Our customer service representatives are available 24 hours a day, 7 days a week, 365 days a year.
What is your phone number or email address?
Our customer service representatives can be reached by phone at 1-800-210-7831.
What methods of payment do you take?
We take payment through both Visa and MasterCard.
My package hasn't arrived, should I be worried?
Orders are shipped with a tracking number, which will be sent to you in a shipping confirmation
email. If you haven't received your email please check your junk mail, or contact one of our
customer service representatives by phone (1-800-210-7831) for more help.
Packages usually arrive within 3-5 business days. For slow delivery, please contact our customer
service agents, who can issue you an extension of your trial. Please review our Terms and Conditions
for more information.
I ordered the trial but changed my mind – can I cancel, and how?
Yes, you can cancel at any time during your 14 day trial and will receive no future shipments or
billing. To cancel, just call one of our customer service representatives (1-800-210-7831).
I've ordered the trial, used a few doses, and don't want it – can I still return it?
It's important to us at Dyna Storm Nutrition that all our customers are completely satisfied with
their purchase. You can return any product you've ordered within 30 days of purchase for a full
refund (less S&H), even if the bottle is empty. You are responsible for paying the return shipping
How do I return my product?
If you would like to return your product, please contact one of our customer service representatives
by phone (1-800-210-7831) and we will be happy to provide you with a Return Merchandise
Authorization (RMA) number and give you instructions for returning your product. Items returned
without an RMA number or marked Return to Sender will not be issued a refund.
When should I take the product?
Serving details appear on the bottle of your product. Please review those instructions when taking
any Dyna Storm Nutrition products.
DSN Pre-Workout: Take 3 tablets in the morning or before your workout.
DSN Post-Workout: Take 3 capsules at night.
What will happen if I stop taking the product after a few weeks of use?
There will be no negative effects if you stop taking the product, unfortunately you will also not
see the workout maximizing benefits of continued use.
I want to change how often I get my shipments – how can I do this?
We would be happy to discuss your shipment schedule with you. If you would like to discuss delaying
a shipment please contact one of our customer service representatives by phone (1-800-210-7831).
Do I need to go to the gym to see results?
Yes, taking your Dyna Storm Nutrition product in combination with exercise and a good diet is the
best way to achieve your fitness goals. Each and every Dyna Storm Nutrition product is backed by
smart science and is specifically designed to turbocharge your fitness routine by unlocking your
body's natural muscle building/recovery potential.
I have a medical condition/I'm pregnant/I take regular medications – can I take the products?
Our products contain quality ingredients that are considered safe for human consumption.
Before beginning any exercise or supplementation regime, you should always consult your medical
professional to ensure that the product is right for you.
Are the products FDA or Health Canada Approved?
Dietary supplements sold in the United States are not subject to pre market approval. However, all
Dyna Storm Nutrition supplements are manufactured in facilities that abide by GMPs and follow the
guidelines enforced by the FDA.
Natural Health Products sold in Canada are subject to pre market approval. All Dyna Storm Nutrition
products in Canada have been granted a license and meet the regulations enforced by Health Canada.
What are the ingredients in your products?
The formulations of our products are listed below.
Per 3 tablet serving: Active Ingredients: Creatine Monohydrate 3000 mg, Caffeine 100mg, L-Arginine
Monohydrochloride 75 mg, Niacin (Niacinamide) 16 mg, Cayenne Pepper (fruit) 40,000 HU 15 mg, Calcium
(as calcium carbonate) 10 mg, Vitamin C 6 mg, Vitamin B6 (as Pyridoxine Hydrochloride)
2 mg, Thiamin (as Thiamin Hydrochloride) 2 mg, Folid Acid - 10% Trituration .100 mg, Vitamin D3
Cholecalciferol 100,000 IU/g .010 mg, Vitamin B12 (as Cyanocobalamin) .010 mg. Other Ingredients:
L-Hydroxypropylcellulose, Microcrystalline Cellulose, Croscarmellose Sodium, Stearic Acid
(Vegetable), Silicon Dioxide, Magnesium Stearate (Vegetable), Ethylcellulose, Triacetin,
Diacetylated Monoglycerides, Macrogok, Oleic Acid
Per 3 capsule serving: Active Ingredients: L-Carnitine (as L-Carnitine Tartrate) 1000 mg,
L-Glutamine 50 mg, L-Tyrosine 50 mg, Niacin (as Niacinamide) 20 mg, Folic Acid - 10% Trituration
.100 mg, Vitamin B12 (as Cyanocobbalamin) .015 mg. Inactive Ingredients: Silicon Dioxide, Magnesium
Stearate (Vegetable), Gelatin
What is the capsule made of?
DSN Pre-Workout comes in an ultra dense, easy to take tablet form. DSN Post-Workout is a high
quality gelatin capsule.